Solutions Architect Lead

Based in United StatesFull-TimeLead

SalaryCompetitive compensation combining cash and equity. Estimated Canadian base salary of CA$185,000–CA$250,000

Apply NowOpens the employer's application page

Job Details

7+ years of hands-on experience in implementation management, integrations engineering, technical account management, solution architecture, systems analysis, or a closely related technical role.
Proven experience working across multiple internal and external technical teams and coordinating complex implementation initiatives.
3+ years of experience in B2B SaaS, ideally within payments, fraud prevention, risk management, compliance, or another closely related domain.
Strong understanding of APIs, API specifications such as OpenAPI, web development, and modern integration patterns.
Practical experience with SQL querying and analyzing JSON payloads.
Experience using technical scripting and development tools such as Python, Bash, Ruby, Golang, SQL, or Postman to build integrations or internal tools.
Excellent written and verbal communication skills, with the ability to explain complex technical and business concepts to both technical and non-technical audiences.
Strong project management, organization, prioritization, and problem-solving skills, with the ability to manage multiple initiatives simultaneously.
Demonstrated leadership capabilities and the ability to develop technical teams while maintaining a strong customer focus.
Comfortable working independently in a remote, fast-paced environment with a high degree of ownership and accountability.

Lead and develop a high-performing integrations team focused on efficient client onboarding and scalable technical solutions.
Own end-to-end customer onboarding, providing technical guidance and support throughout implementation to ensure successful deployments.
Analyze customer requirements from both technical and functional perspectives and design solutions based on a deep understanding of platform capabilities.
Manage implementation projects by establishing timelines, monitoring quality, mitigating risks, coordinating stakeholders, and driving deliverables through completion.
Develop and maintain APIs, SDK documentation, integration guides, and other technical support resources that enable successful implementations.
Build a strong understanding of customer business challenges, technical environments, requirements, and success criteria to recommend appropriate solutions.
Collaborate closely with internal product, engineering, and other technical teams to resolve integration challenges and improve implementation processes.
Act as a key voice of the customer by identifying recurring needs, technical gaps, and opportunities for product improvements.
Manage multiple concurrent projects while maintaining high standards for quality, communication, and delivery.

View Full Description & ApplyYou'll be redirected to the employer's site