Clinical Operations Enablement & Systems Director
New
A
AlopexHealthcare Operations
United States, Monday-Friday, 8:00 am-5:00 pm ESTFull-TimeDirector
Salary135,000 - 150,000 USD per year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Project ManagementChange Management
Requirements
- Demonstrated experience leading enterprise operational initiatives, workflow transformation, or large-scale systems implementations
- Experience in healthcare operations, population health, CCM, managed care, health-tech, or operational enablement environments
- Strong organizational, implementation, and project leadership skills
- Strong written communication, operational documentation, and change management skills
- Experience supporting UAT, EMR/workflow systems, telephony systems, or healthcare technology implementations
- Experience creating SOPs, training materials, and workflow documentation
- Lean/process improvement, implementation, or project management experience
- Reliable high-speed internet connection
- Secure and professional work environment for handling PHI
Responsibilities
- Lead operational scalability initiatives through workflow design, process standardization, and operational infrastructure development
- Own enterprise workflow standardization efforts across Clinical Operations and Enrollment
- Develop, maintain, and oversee SOP governance, workflow documentation, operational playbooks, and job aids
- Lead operational readiness initiatives for systems implementations and workflow transformations
- Own User Acceptance Testing (UAT) strategy, coordination, and operational validation efforts
- Develop and oversee onboarding workflows, operational training resources, and workflow reinforcement initiatives
- Serve as the operational liaison between Operations, Product, QA, BI, and Technology teams
View Full Description & ApplyYou'll be redirected to the employer's site
