Director, AI Operations
New
J
JobgetherIT Operations
United StatesFull-TimeDirector
Salary$105,937.57–$248,291.18 USD
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Job Details
- Experience
- 10+ years
- Required Skills
- Artificial IntelligenceOperations ManagementStakeholder managementChange ManagementProcess improvementData analytics
Requirements
- Bachelor's degree in a relevant discipline.
- 10+ years of progressive experience in operations, process improvement, operational transformation, business strategy, product operations, automation, or technology-enabled transformation.
- Proven experience leading strategic portfolios, roadmaps, and large-scale transformation initiatives within complex, matrixed organizations.
- Strong understanding of AI, data, analytics, automation, and technology-enabled business initiatives.
- Demonstrated ability to influence executive stakeholders and build alignment across functions.
- Experience establishing performance metrics, dashboards, governance structures, and measurement practices.
- Strong people leadership capabilities, including experience developing high-performing teams and coaching.
- Excellent strategic thinking, communication, stakeholder management, and problem-solving skills.
- Ability to work a variable schedule, including nights and weekends when business needs require.
Responsibilities
- Lead the strategy, governance, prioritization, and execution of an AI portfolio aligned with operational priorities, business objectives, and broader organizational strategy.
- Develop and manage an AI roadmap covering use-case identification, investment prioritization, implementation planning, scalability, and measurement of business outcomes.
- Evaluate AI opportunities based on business value, operational impact, feasibility, scalability, and expected return on investment.
- Drive operational transformation through AI-enabled workflow redesign, automation, process optimization, and continuous improvement initiatives.
- Establish performance metrics, dashboards, governance practices, and reporting mechanisms to track workflow health, adoption, operational performance, and realized business impact.
- Partner across Operations, Product, Engineering, Data, Analytics, and AI teams to deliver scalable AI-enabled solutions and maintain strong cross-functional alignment.
- Lead governance forums, operating rhythms, delivery reviews, and strategic decision-making processes to ensure initiatives achieve technical and business objectives.
- Develop frameworks, standards, best practices, and governance processes that promote responsible, safe, and effective AI adoption.
- Build organizational AI fluency through enablement programs, knowledge sharing, experimentation, and continuous learning.
- Lead and develop a high-performing team responsible for AI program execution, operational enablement, and business transformation.
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