Remote Customer Service Representative
New
G
Globe Life AOInsurance
100% Remote (United States)Full-TimeEntry
SalaryWeekly Pay + Performance Bonuses
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Communication SkillsCustomer serviceActive listening
Requirements
- Strong communication and active listening skills.
- Customer-focused mindset with a passion for helping others.
- Positive attitude and willingness to learn.
- Self-motivated, dependable, and organized.
- Comfortable working independently in a remote environment.
- Basic computer proficiency and reliable high-speed internet.
- No previous insurance experience required.
- Customer service, client success, retail, hospitality, healthcare, banking, education, military, administrative, or sales experience is welcomed but not required.
Responsibilities
- Meet with clients virtually using Zoom and phone.
- Guide new clients through the enrollment process.
- Provide outstanding customer service and ongoing client support.
- Explain life, accident, and supplemental health insurance benefit options.
- Develop personalized solutions based on each client's needs.
- Respond promptly to client questions and follow up as needed.
- Maintain accurate client records and documentation.
- Participate in weekly coaching, mentorship, and leadership development.
- Build long-term client relationships through trust, professionalism, and exceptional service.
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