Travel Operations Specialist Luxury Account
New
J
JobgetherTravel Operations
Based in India, Rotational or fixed US shifts may be requiredFull-TimeMiddle
Salary500 - 600 USD per month
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Job Details
- Experience
- 1–2+ years of experience
- Required Skills
- AsanaQuickBooksCRM
Requirements
- 1–2+ years of experience in travel operations, hospitality administration, or client coordination.
- Hands-on experience creating or managing invoices through FreshBooks, QuickBooks, or similar platforms.
- Experience verifying, reconciling, or tracking payments across credit cards, bank transfers, and PayPal.
- Strong attention to detail with the ability to identify inconsistencies across systems.
- Excellent written communication skills with a professional and personable tone.
- Strong organizational and multitasking abilities for managing multiple priorities.
- Experience with itinerary-building platforms like Travefy, Axus, TravelJoy, or Tourwriter is a plus.
- Previous experience in luxury hospitality or high-touch client service is advantageous.
- Familiarity with CRM or task management tools like Asana is a plus.
- Working knowledge of travel-specific passenger data, such as KTN and FFN, is beneficial.
Responsibilities
- Receive confirmed flight bookings and create or update complete trip records, including passenger and flight details.
- Build and maintain accurate itineraries and prepare client invoices using platforms like FreshBooks.
- Verify and record payments across multiple methods, such as credit cards, bank transfers, and PayPal.
- Cross-check payment information and escalate discrepancies to the Team Lead.
- Coordinate additional travel services like airport transfers and seat selections.
- Send approved itineraries and invoices to clients using professional, warm messaging.
- Maintain real-time accuracy across client management and billing systems.
- Ensure booking tasks are actioned promptly, with no task unattended for more than 30 minutes.
- Collaborate with internal teams to manage changes and resolve complex issues.
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