Senior Technical Delivery Manager
New
J
JobgetherEducational Technology
Based in United StatesFull-TimeSenior
Salary not disclosed
Apply NowOpens the employer's application page
Job Details
- Experience
- Bachelor’s degree with 7+ years or Master’s degree with 5+ years of relevant experience
- Required Skills
- Project ManagementSQLJiraRisk Management
Requirements
- Bachelor’s degree in a related field with 7+ years of relevant experience, or a Master’s degree with 5+ years of relevant experience.
- Demonstrated experience managing complex technical delivery initiatives involving multiple integrated systems or applications.
- Strong understanding of technical concepts, including data relationships, web application components, and the software development lifecycle.
- Strong analytical and problem-solving abilities, with an aptitude and willingness to learn basic SQL.
- Excellent written and verbal communication skills, with the ability to translate technical information into clear documentation.
- Strong documentation skills and experience developing technical specifications, requirements, or test materials.
- Ability to coordinate effectively across technical teams, program managers, and clients.
- Highly organized, proactive, detail-oriented, and comfortable managing multiple projects and competing priorities.
- Demonstrated ability to work autonomously when investigating issues and driving deliverables forward.
- Familiarity with bug-tracking and project-management platforms such as Jira is preferred.
Responsibilities
- Lead the delivery of highly available online systems supporting one or more assessment programs, coordinating integrated systems with complex cross-system dependencies.
- Scope, document, and track development requirements for new features and enhancements, including coordinating gap analyses.
- Own the technical specification process and documentation across online systems, partnering with program managers, clients, and technical system managers.
- Lead user acceptance testing (UAT) in collaboration with program managers and technical project managers.
- Investigate, triage, and resolve technical escalations and client inquiries, independently providing accurate guidance on system behavior.
- Develop sufficient product and system knowledge to effectively support technical delivery, troubleshooting, and configuration.
- Lead risk management activities by identifying potential delivery risks and developing mitigation plans.
- Maintain proactive communication with client program managers and other client-side stakeholders to ensure delivery visibility.
View Full Description & ApplyYou'll be redirected to the employer's site
