Client Success Coordinator
New
H
Hunt StProfessional Services
Philippines-based candidates, 9am - 5pm AEST/AEDTPart-Time
Salary1,000 - 1,200 AUD per month
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Job Details
- Required Skills
- Project ManagementMicrosoft OfficeProcess improvementCRM
Requirements
- Proven success in administrative roles within service-based businesses.
- Demonstrated ability to improve processes and systems.
- Strong systems literacy: Microsoft Office (Word, Excel, Outlook, PowerPoint), CRMs, and Project Management tools (e.g., Monday.com, ClickUp, Trello).
- Proficiency in Microsoft SharePoint, Zoom, and Microsoft Teams.
- Very strong attention to detail and data accuracy.
- Proactive problem-solving skills with high integrity and ownership.
- Professional and personable communication skills.
- Experience working remotely with the ability to manage multiple priorities.
- Basic proficiency in AI tools such as Claude or Microsoft Copilot.
- Must be based in the Philippines.
- Availability for 15-20 hours per week, with a preference for 4-5 hours per day during Australian business hours.
Responsibilities
- Coordinate and execute the administration of all programs from handover to completion.
- Manage client and participant onboarding and schedule stakeholder review sessions.
- Compile participant feedback reports and manage program preparation materials like DISC assessments.
- Maintain program management platforms (Monday.com, SharePoint) to ensure data accuracy.
- Facilitate internal program WIP meetings and act as the primary point of contact for program logistics.
- Identify and implement system improvements to increase efficiency in service delivery.
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