Bilingual Disability Administrator
New
J
JobgetherInsurance
Remote work from CanadaFull-Time
Salary$41,400–$69,000 CAD
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Job Details
- Languages
- English and French
- Required Skills
- Microsoft ExcelMicrosoft OfficeCustomer serviceData entry
Requirements
- Post-secondary education, such as a college diploma or university degree.
- Professional fluency in both English and French.
- Previous experience in administration or customer service.
- Experience within insurance, banking, claims, or financial services is an asset.
- Strong attention to detail and a consistent commitment to accuracy.
- Proficiency with Microsoft Office, particularly Word and Excel.
- Proficiency with Adobe applications and other digital tools.
- Strong analytical and problem-solving skills.
- Excellent organizational and time-management abilities.
- Strong communication and interpersonal skills.
- Ability to learn new systems, applications, and digital workflows quickly.
- Proactive mindset with the ability to work effectively independently and as part of a team.
Responsibilities
- Process access and file-copy requests by reviewing documentation, consent forms, and authorization requirements.
- Review and redact third-party information carefully to protect confidential data and comply with privacy requirements.
- Monitor and respond to inquiries received through multiple shared email inboxes.
- Complete claim-related follow-ups, administrative activities, data entry, and updates within claims management systems.
- Process vendor invoices accurately and maintain appropriate records.
- Prepare, distribute, print, and mail correspondence while following established privacy protocols.
- Coordinate and schedule calls with Medical Consultants and support related administrative activities.
- Assist with onboarding new clients, including file transfers and administrative coordination.
- Investigate discrepancies and work collaboratively to drive them through to resolution.
- Manage multiple priorities and deadlines while maintaining accuracy and confidentiality.
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