Solution Architect - Onboarding
New
N
Neo4jGraph Database
Remote: IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 5 years of experience in a highly technical, customer-facing role
- Required Skills
- AWSCloud ComputingGCPAzureTerraformNetworking
Requirements
- Bachelor's degree or equivalent practical experience.
- 5 years of experience in a highly technical, customer-facing role (e.g., Onboarding Engineering, Customer Success Engineering, DevOps/Platform Engineering, or Technical Consulting).
- Hands-on experience with production workloads in at least one major cloud provider ecosystem (AWS, Azure, or Google Cloud).
- Deep technical proficiency in core networking infrastructure, including VPC/VNet architectures, routing protocols, peering, and PrivateLink/Private Endpoints.
- Proven track record implementing Enterprise Identity and Access Management (IAM), including SSO (OIDC/SAML) and Role-Based Access Control (RBAC) design.
- Strong proficiency in Infrastructure-as-Code (IaC) utilising Terraform, alongside configuration management tools like Ansible.
- Experience with Linux administration, containerisation, and orchestration platforms (Docker, Kubernetes, or managed container environments).
- Hands-on experience with graph databases (ideally Neo4j) and proficiency in database querying and performance tuning (e.g., Cypher query optimisation).
- Familiarity with modern observability stacks (Grafana/Prometheus, Datadog, CloudWatch, Splunk) and enterprise data movement frameworks (ETL/CDC platforms).
- Exposure to cloud compliance frameworks (SOC 2, GDPR, HIPAA) and data residency deployment patterns.
Responsibilities
- Lead complex technical discovery sessions with enterprise customers to align on success criteria, KPIs, milestones, and mitigation strategies for project risks.
- Guide the instantiation of Neo4j AuraDB environments or self-managed clusters across AWS, Azure, and GCP, establishing secure network architectures utilizing private endpoints and IP allow lists.
- Implement baseline system hardening, TLS/SSL termination, encryption-at-rest protocols, and enforce least-privileged access through enterprise SSO and RBAC configurations.
- Architect robust data ingestion pipelines (bulk imports, stream processing, Change Data Capture) and advise development teams on Neo4j driver optimization, connection pooling, and retry logic.
- Assist customers in configuring enterprise observability tools for logs and metrics, while delivering best-practice workshops on Cypher query performance and backup/restore planning.
- Produce high-quality technical deliverables—including architecture diagrams, Architectural Decision Records (ADRs), and a next-step backlog—to seamlessly transition customers to Professional Services and Cloud Operations teams.
- Synthesise field insights and lessons learned to continuously iterate and optimise Neo4j’s global technical onboarding methodology and frameworks.
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