Field Service Engineer
New
B
Beckman Coulter DiagnosticsMedical Diagnostics
United StatesFull-TimeMiddle
Salary$34.00 to $37.00 USD per hour
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Job Details
- Experience
- 1-year experience diagnosing and repairing mechanical, electromechanical, robotics, electronic equipment, and/or instrumentation
- Required Skills
- SalesforceSharePointTroubleshooting
Requirements
- Associate degree in a technical, biomedical, instrumentation, or electrical engineering field (or equivalent military experience) OR a High School diploma.
- Minimum 1 year of experience diagnosing and repairing mechanical, electromechanical, robotics, or electronic equipment/instrumentation.
- Ability to travel within the assigned territory, including 10% overnight travel and periodic travel to other areas.
- Must possess a valid driver’s license with an acceptable driving record.
- Ability to lift, move, or carry equipment up to 50lb.
- Proficiency with business systems for record keeping and service planning.
- Strong communication skills for interacting with internal and external stakeholders.
Responsibilities
- Complete troubleshooting, installation, validation, preventative maintenance, modifications, and service repairs on Beckman Coulter equipment.
- Provide efficient service to customers and deliver technical training on products.
- Maintain accurate customer service logs and internal service records.
- Order repair parts and adhere to defined service cycle times.
- Utilize business systems such as OBI, Salesforce, and SharePoint for service call planning.
- Communicate with internal and external customers to recognize and address their unique needs.
- Assist with the training of newer Field Service Engineers.
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