Applied AI Operations Lead
New
C
Canvas MedicalHealth Tech
San Francisco, CA / RemoteFull-TimeLead
Salary$175,000 - $250,000 a year
Apply NowOpens the employer's application page
Job Details
- Experience
- 5+ years in technical customer-facing roles, with 2+ years of hands-on experience with LLM-based systems
- Required Skills
- Project ManagementData AnalysisPrompt EngineeringLLMHIPAA
Requirements
- 5+ years in technical customer-facing roles such as solutions engineering, technical consulting, or customer success engineering.
- 2+ years of hands-on experience deploying and managing LLM-based applications in production environments.
- Demonstrated track record of driving successful enterprise technology implementations.
- Hands-on experience with foundation model APIs (OpenAI, Anthropic, Google) and low-code automation tools.
- Experience with AI evaluation frameworks, A/B testing, and performance monitoring.
- Strong project management skills with ability to juggle multiple customer engagements.
- Healthcare technology experience required, with familiarity in clinical workflows, EMR systems, and HIPAA compliance.
- Exceptional written and verbal communication skills.
- Strong analytical and problem-solving abilities.
- Ability to define structure in ambiguous, fast-paced environments.
Responsibilities
- Partner directly with healthcare organizations to deploy and configure AI agents for clinical documentation, scheduling, billing, and workflow automation.
- Conduct workflow assessments to identify high-impact automation opportunities and design implementations that deliver measurable ROI.
- Configure and optimize agent performance using prompt engineering, context management, and tool selection.
- Design and implement monitoring systems for agent performance including accuracy tracking, drift detection, and quality assurance.
- Develop and deliver training programs that enable care teams to collaborate effectively with AI agents.
- Collaborate with Applied AI engineering to translate field insights into product improvements and new capabilities.
- Serve as the trusted AI advisor for customers, helping them navigate the transformation to AI-powered operations.
View Full Description & ApplyYou'll be redirected to the employer's site
