Mid-Market Account Manager
New
A
Absorb SoftwareSaaS, EdTech
Remote CANFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 3+ years
- Required Skills
- SalesforceMicrosoft ExcelSaaSPowerPointAccount Management
Requirements
- Post-secondary degree (preferably in business or a related field)
- 3+ years of experience successfully managing client relationships and driving revenue growth through upselling
- Very strong time management and organizational skills
- Very strong verbal and written communication skills
- Outgoing and personable nature with a sales driven attitude
- Strong team player
- Ability to thrive in a dynamic, fast-paced environment
- SaaS or Technology sales experience (preferred)
- Experience working with a global client base (preferred)
- Strong MS Office skills, primarily Excel and PowerPoint (preferred)
- Fluency in additional languages (preferred)
- Experience working with industry tools such as Salesforce (preferred)
Responsibilities
- Increase the net dollar retention of your book of business through upsells and cross sells
- Negotiate client contract renewals with a focus on increased Annual Recurring Revenue and long-term relationships
- Generate and close new for opportunities for ‘land and expand’ within assigned accounts
- Generate proposals and other client facing documentation to assist your sales process
- Identify and develop meaningful client relationships
- Accurately manage and report your sales pipeline monthly and quarterly
- Thoroughly understand Absorb subscription models to effectively answer client questions
- Participate in team meetings and projects to improve sales processes & sales output
- Develop strong internal relationships to support client lifecycle
- Keep up to date with latest product releases and training seminars to ensure thorough product knowledge
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