Product Owner, Fraud, Waste & Abuse
J
John HancockFinancial Services
United StatesFull-TimeMiddle
Salary$90,160.00 USD - $167,440.00 USD
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Job Details
- Required Skills
- Project ManagementAgileData AnalysisProduct Management
Requirements
- Required experience in Long-Term Care (LTC), preferably within Fraud, Waste & Abuse, claims, or related product environments.
- Strong organizational, analytical, and problem-solving skills, with the ability to navigate ambiguity and manage competing priorities.
- Excellent verbal and written communication skills, with the ability to clearly articulate product vision, opportunities, and outcomes to diverse stakeholders.
- Solid understanding of technical architecture, current technology stacks, and platform constraints to support effective product decisions.
- Proven experience facilitating journey mapping, story mapping, and roadmap planning sessions to align teams and define priorities.
- Demonstrated ability to lead projects or workstreams independently, provide subject matter guidance, and coordinate small cross-functional teams.
- Experience in product development, project and change management, with a strong focus on delivery, stakeholder alignment, and continuous improvement.
- Ability to use KPIs, data interpretation, and performance tracking to validate decisions, measure outcomes, and drive ongoing optimization.
Responsibilities
- Lead and prioritize critical fraud initiatives to deliver business value.
- Drive product strategy, roadmap, and delivery for Fraud, Waste & Abuse capabilities.
- Own and prioritize the backlog, including epics, stories, and themes aligned to strategy.
- Represent the voice of the customer by incorporating user research and feedback into product decisions.
- Partner with agile teams, Scrum Leads, and cross-functional stakeholders to deliver prioritized features.
- Use KPIs, experiments, and data analysis to measure performance and guide product direction.
- Collaborate with Engineering, Design, and leadership to identify pain points and accelerate value delivery.
- Oversee release planning, remove roadblocks, and continuously improve through learning and adaptation.
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