Accessibility Advisor
S
Steel Point SolutionsBusiness Solutions
REMOTEContractSenior
Salary1 - 100,000 USD per year
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Job Details
- Experience
- A minimum of 10 years of experience
- Required Skills
- Project ManagementMicrosoft Office Suite
Requirements
- Active Top Secret clearance with SCI/Polygraph.
- IAAP certifications (CPACC, WAS, or CPWA).
- Bachelor’s degree in a related field or equivalent combination of education and experience.
- A minimum of 10 years of experience in accessibility, client success, consulting, program support, or a related role.
- Demonstrated knowledge of accessibility laws, standards, and frameworks, including Section 508, WCAG, and ADA.
- Experience managing multiple clients, projects, or stakeholder groups simultaneously.
- Strong consultative, relationship-building, and problem-solving skills.
- Excellent verbal and written communication skills.
- Ability to present recommendations and influence decision-making with professionalism and credibility.
- Strong organizational skills with the ability to prioritize competing demands and deadlines.
- Experience working with cross-functional teams, including business, technical, compliance, and leadership stakeholders.
- Proficiency with Microsoft Office Suite and collaboration/project tracking tools.
Responsibilities
- Serve as the primary accessibility advisor and client success partner for multiple client accounts.
- Build and maintain strong client relationships by understanding business needs, priorities, and accessibility goals.
- Provide strategic guidance on digital and organizational accessibility, including compliance obligations, risk areas, and improvement opportunities.
- Advise clients on accessibility standards and best practices, including Section 508, WCAG, ADA, and other applicable accessibility requirements.
- Partner with internal and external stakeholders to develop remediation strategies and implementation plans.
- Translate technical accessibility concepts into clear, client-friendly recommendations for both technical and non-technical audiences.
- Monitor client satisfaction, identify areas for service improvement, and proactively address concerns.
- Prepare reports, presentations, status updates, and recommendations for client meetings and leadership briefings.
- Stay current on evolving accessibility standards, regulations, tools, and industry practices.
- Collaborate across teams to ensure consistent, high-quality service delivery and client success outcomes.
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