Client Service Manager
New
W
WithCoverageInsurance
RemoteFull-TimeMiddle
Salary$100,000 – $140,000/year
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years of commercial insurance experience
- Required Skills
- Account ManagementClient relationship management
Requirements
- 2+ years of commercial insurance experience (Account Management preferred).
- Property & Casualty broker’s license (strongly preferred or must obtain within 120 days).
- High school diploma or equivalent required.
- Associate degree preferred.
- Experience supporting complex clients preferred.
- Ability to manage day-to-day service processes and outputs.
- Proficiency in facilitating communication between clients and internal stakeholders.
- Ability to handle routine and sophisticated coverage inquiries.
Responsibilities
- Maintain effective and positive relationships with clients.
- Serve as the key client liaison for certificates, invoices, and coverage inquiries.
- Facilitate the timely and accurate flow of information between clients and internal teams.
- Manage client open items lists and respond to ad-hoc requests.
- Support the renewal process by drafting quote comparisons and documentation.
- Monitor invoice generation, receivables, and collections.
- Draft stewardship reports and presentations tailored to client needs.
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