AI Services Lead - Client Services
P
phDataData and AI Consulting
US - RemoteFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 6–10+ years
- Required Skills
- Project ManagementLLMAccount Management
Requirements
- 6–10+ years of experience in a hybrid delivery/sales role within consulting or professional services.
- Demonstrated experience owning both delivery quality and account growth on the same engagement.
- Track record in scoping and delivering $50K–$1M services engagements.
- History building account plans and roadmaps that carry a single pilot into a broader rollout.
- Comfort stepping into an account shortly after it is landed and immediately owning activation and expansion.
- Strong relationship-building skills with senior client stakeholders (CIOs, CTOs, CDOs).
- Ability to structure complex problems and drive them to resolution in a matrixed environment.
- Hands-on AI/data competency in agentic AI/LLM solutions (RAG, agent orchestration, evals, data architecture).
- Direct experience with Anthropic (Code, Cowork, or Enterprise) or a comparable LLM/agentic AI platform.
- Willingness to travel up to 50% based on client needs.
Responsibilities
- Lead activation for newly landed Anthropic-focused accounts, rapidly moving them from initial interest into well-scoped, active engagements.
- Own end-to-end delivery oversight for accounts, staying close enough to identify technical and delivery risk early.
- Build and maintain documented account plans and use-case backlogs that turn initial pilots or workshops into multi-phase, multi-workstream AI transformation programs.
- Become a trusted advisor to senior client stakeholders (IT and line-of-business) to shape AI and data roadmaps.
- Partner with Anthropic’s field team and internal Sales, Marketing, and Delivery leadership to identify, shape, and close expansion opportunities.
- Provide strategic leadership during executive meetings, QBRs, and roadmap discussions.
- Mentor team members and foster a culture of learning and continuous improvement.
- Contribute to internal playbooks and account planning frameworks.
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