AI Services Lead - Client Services
P
phDataData and AI Consultancy
Remote-first data and AI consultancy company with employees across the United States, Latin America, and IndiaFull-TimeLead
Salary not disclosed
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Job Details
- Experience
- 6–10+ years
- Required Skills
- LLMAccount Management
Requirements
- 6–10+ years of experience in a hybrid delivery/sales role within consulting or professional services.
- Demonstrated experience scoping service engagements ($50K–$1M) and owning delivery quality.
- Proven history building account plans and roadmaps for multi-phase or multi-workstream programs.
- Strong relationship-building skills with senior client stakeholders (IT and line-of-business).
- Ability to structure complex problems and drive resolution in a matrixed environment.
- Technical competency in agentic AI/LLM and data solutions (RAG, MCP-style servers, agent orchestration, evals).
- Direct experience with Anthropic (Code, Cowork, or Enterprise) or comparable LLM/agentic AI platforms.
- Willingness to travel up to 50% based on client needs.
Responsibilities
- Lead activation for newly landed Anthropic-focused accounts, rapidly moving them from initial interest into well-scoped, active engagements.
- Own end-to-end delivery oversight, identifying technical and delivery risk early.
- Build and maintain documented account plans and use-case backlogs to drive multi-phase AI transformation programs.
- Act as a trusted advisor to senior client stakeholders, including CIOs, CTOs, and CDOs, to shape AI and data roadmaps.
- Partner with Anthropic field teams and internal leadership to identify and close expansion opportunities.
- Provide strategic leadership during executive meetings, QBRs, and roadmap discussions.
- Mentor team members and contribute to internal playbooks and engagement models.
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