Implementation Delivery Manager
S
SFG20Building Maintenance
Remote UK - NorthFull-TimeManager
Salary not disclosed
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Job Details
- Required Skills
- Project ManagementMicrosoft ExcelStakeholder management
Requirements
- Experience within Facilities Management, Building Maintenance or Compliance sectors.
- Experience implementing SaaS or cloud-based software solutions.
- Advanced Microsoft Excel skills, including data manipulation, validation and analysis.
- Experience managing multiple projects simultaneously.
- Excellent customer-facing communication and relationship management skills.
- Strong project planning and organisational skills.
- Comfortable presenting to customers and facilitating workshops.
- Familiarity with data migration or system configuration activities.
- Project Management qualification (PRINCE2, APM, Agile, PMP or equivalent) is desirable.
Responsibilities
- Lead customers through the implementation journey from project kick-off to successful go-live.
- Configure customer data within the SFG20 platform using internal systems and implementation tools.
- Prepare, cleanse, manipulate and validate customer data using Microsoft Excel and other implementation tools.
- Manage multiple customer implementation projects simultaneously, ensuring delivery to agreed scope, timescales and budget.
- Coordinate activities across internal teams including Customer Success, Product, Sales and Technical teams.
- Conduct customer workshops, implementation meetings and progress updates throughout the project lifecycle.
- Support the planning and scheduling of implementation activities across the Implementation team and wider business.
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