Investigator Payments Lead – Senior Associate
New
J
JobgetherClinical Research
IndiaFull-TimeSenior
Salary not disclosed
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Job Details
- Experience
- 2+ years
- Required Skills
- Stakeholder managementData management
Requirements
- 2+ years of experience in clinical contracts, budget administration, accounting/finance, and/or clinical project operations.
- Strong understanding of clinical trial operations, protocols, site budgets, and payment terms.
- Experience managing investigator payments, payment processing systems, or related financial workflows.
- Familiarity with EDC systems, data management processes, and technology-enabled clinical operations.
- Ability to understand and interpret clinical site contracts, budgets, and contractual payment requirements.
- Strong organizational skills with the ability to manage multiple priorities in a fast-paced environment.
- Excellent problem-solving abilities and experience resolving complex operational issues.
- Ability to collaborate effectively with cross-functional teams including clinical operations, finance, legal, tax, technology, and vendors.
- Strong communication and stakeholder management skills across global teams and cultures.
- Ability to work independently with minimal supervision while maintaining high-quality standards.
- Experience working with a clinical research organization, pharmaceutical sponsor, or similar environment.
- Knowledge of regional tax, payment regulations, and cross-border financial transactions.
Responsibilities
- Manage the complete lifecycle of clinical site payment administration, including protocol schedules, per-subject costs, payment triggers, and visit-based payments.
- Plan and coordinate key activities to ensure payment systems are configured correctly and milestone payments are delivered on schedule.
- Review EDC design and data collection processes to ensure accurate mapping between study activities, budgets, and payment triggers.
- Troubleshoot payment issues and implement corrective actions to minimize delays in site reimbursements.
- Provide guidance on the configuration of site contracts and budgets within payment systems to ensure alignment with contractual terms.
- Oversee vendors supporting investigator payments, ensuring compliance with processes, timely approvals, invoice management, and issue resolution.
- Analyze payment performance, identify root causes of discrepancies, and drive improvements to maintain efficient payment operations.
- Resolve escalated payment concerns from sites and study teams while maintaining strong stakeholder relationships.
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