Account Manager (Strategy & Client Growth)
New
C
Creative MilkshakePerformance Creative Agency
Only applicants from the EMEA region will be consideredFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 3+ years
- Required Skills
- Presentation skillsAccount Management
Requirements
- 3+ years of Account Management or Client Strategy experience at a performance marketing agency or UGC agency.
- Deep understanding of the paid social landscape including Meta and TikTok ad mechanics.
- Knowledge of performance metrics such as hook rates and hold rates.
- Proven track record of growing client accounts and closing retainer renewals.
- Exceptional written and spoken English.
- Elite presentation skills.
- Ability to build deep, executive-level trust with clients.
Responsibilities
- Own day-to-day client relationships and act as a primary strategic advisor.
- Lead monthly strategy check-ins, performance reviews, and Quarterly Business Reviews (QBRs).
- Navigate high-level client friction and build executive-level trust.
- Translate paid social performance data into creative briefs and ad concepts.
- Own Net Revenue Retention (NRR) targets and identify retention risks.
- Pitch scope upgrades and transition clients to monthly retainers.
- Partner with Creative Strategists to sell creative iterations and bundles.
- Maintain high-level visibility on project milestones while ensuring alignment with production realities.
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