Remote Operations Dispatch Coordinator
New
S
SedgwickClaims Management
United States, Monday-Friday 11am-8pm ESTFull-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- Two (2) years
- Required Skills
- Microsoft OfficeAnalytical SkillsData entry
Requirements
- High school diploma or GED.
- Two years of clerical, administrative, dispatch, or property claims management experience.
- Proficiency in PC usage and Microsoft Office products.
- Excellent oral and written communication skills.
- Strong organizational and prioritization skills.
- Ability to review documentation thoroughly and accurately.
- Ability to work in a team environment while maintaining individual accountability.
- Ability to handle repetitive, high-volume work with consistency and attention to detail.
- Analytical and interpretative skills.
Responsibilities
- Set up and assign new claims, tasks, and requests into the claims management system.
- Review and enter claim data into the system, ensuring accuracy and completeness.
- Make outbound calls to carriers, adjusters, or internal partners for information, approvals, or clarification.
- Monitor open items and follow up on outstanding tasks to ensure timely progression of claim activity.
- Escalate urgent issues, delays, or discrepancies to leadership as needed.
- Support hotel and housing coordinators by providing accurate information during the claim setup process.
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