Solutions Architect - Commercial (Professional Services)
New
J
JobgetherSecurity & IT
Based in United StatesFull-TimeMiddle
SalaryBase salary of up to $165,000 USD, plus bonus and equity opportunities
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Job Details
- Experience
- 4+ years of experience developing high-performance, multi-tier applications; 2+ years of experience in a pre-sales or post-sales customer-facing technical role.
- Required Skills
- KubernetesCustomer Success
Requirements
- 4+ years of experience developing high-performance, multi-tier applications.
- Hands-on experience in Kubernetes and container technologies.
- 2+ years of experience in a pre-sales or post-sales customer-facing technical role.
- Strong understanding of software development processes, engineering practices, and application architecture concepts.
- Ability to explain complex technical topics clearly to both technical and executive audiences.
- Proven experience collaborating with engineering teams, business stakeholders, and cross-functional partners.
- Strong problem-solving mindset with a passion for continuous learning and technical excellence.
- Excellent written and verbal communication skills.
- Bachelor’s degree in Computer Science, Software Engineering, Information Technology, or a related discipline preferred.
- Ability and willingness to travel up to 15% of the time.
Responsibilities
- Lead technical implementations and drive adoption of secure software solutions across customer organizations.
- Partner with account teams, including sales, customer success, support, and solutions engineering, to understand customer goals, challenges, and technical requirements.
- Serve as a trusted customer advisor by guiding architecture decisions, implementation strategies, and best practices.
- Act as a customer-focused technical resource by testing solutions, documenting processes, and ensuring high-quality onboarding experiences.
- Collaborate with product and engineering teams to communicate customer feedback, identify requirements, and influence future solutions.
- Maintain customer architecture documentation and share technical insights, lessons learned, and best practices across teams.
- Build strong relationships with stakeholders ranging from engineering teams to executive audiences.
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