CRM Specialist

New
T
TripadvisorTravel Technology
Remote in the United KingdomFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2+ years
Required Skills
Project ManagementCRM

Requirements

  • 2+ years of email production experience in a corporate setting, specifically with B2C focus.
  • Experience working in a CRM role within a high-energy, fast-paced online environment.
  • Demonstrated ability to use AI tools for improving efficiency, quality, and decision-making.
  • Strong communication skills for engaging with senior leaders and internal stakeholders.
  • Proficiency in multi-tasking and managing large cross-functional projects.
  • Meticulous attention to detail and a methodical approach to problem-solving.
  • Experience with marketing automation platforms (Braze experience is a plus).
  • Ability to work in a fast-paced environment and handle changing requirements with patience.

Responsibilities

  • Produce email campaigns, app push notifications, and site banners/interstitials.
  • Work within marketing automation platforms to set up audiences, campaign logic, and templates based on technical specifications.
  • Assist with translation requests for global communications.
  • Perform rigorous QA testing for all work and review teammates' outputs.
  • Assist managers with ad-hoc projects and cross-functional task management.
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