CRM Specialist

New
T
TripAdvisorTravel Technology
Remote in the United KingdomFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2+ years of email production experience
Required Skills
Project ManagementCRM

Requirements

  • 2+ years of email production experience in a corporate, B2C setting.
  • Strong proficiency in marketing automation platforms.
  • Demonstrated ability to use AI tools for efficiency and decision-making.
  • Experience managing large cross-functional projects and multiple weekly launches.
  • Meticulous attention to detail with a methodological approach to problem solving.
  • Strong communication skills for engaging with senior leaders and stakeholders.
  • Ability to work effectively in a fast-paced environment.
  • Experience with Braze customer engagement platform is a plus.

Responsibilities

  • Produce email campaigns, app push notifications, and site banners/interstitials.
  • Develop audiences, campaign logic, and templates within marketing automation platforms based on technical specifications.
  • Coordinate translation requests for global communications.
  • Perform extensive QA testing on all work to identify and resolve bugs.
  • Approve team deliverables by following established QA processes.
  • Support managers with ad-hoc projects and cross-functional initiatives.
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