Bilingual Contact Center Representative (Medical Record Retrieval)
A
AdvantmedMedical Records
Puerto Rico, 08:00 am to 05:00 pm ASTTemporaryEntry
Salary12 USD per hour
Apply NowOpens the employer's application page
Job Details
- Languages
- Spanish, English
- Experience
- 1+ years of call center experience
- Required Skills
- MS OfficeProblem SolvingRelationship building
Requirements
- 1+ years of call center experience.
- Bilingual fluency in both Spanish and English.
- High-speed internet connectivity with an Ethernet connection.
- Reliable power backup.
- Availability to be on video during the training period.
- Demonstrated ability to build and maintain relationships with healthcare professionals.
- Consistent attendance and punctuality.
- Strong interpersonal skills and professional attitude.
Responsibilities
- Manage day-to-day verification and follow-up calls with healthcare providers.
- Schedule appointments with healthcare providers for record collection.
- Resolve issues efficiently through phone and electronic communication.
- Handle a high volume of outgoing calls.
- Utilize MS Office tools to perform tasks and maintain productivity.
- Adapt to changing project and business requirements as needed.
View Full Description & ApplyYou'll be redirected to the employer's site
