Bilingual Assistant Manager, Taxes and Mortgage Advances
J
JobgetherFinancial Services
Remote work opportunity based in Canada.Full-TimeManager
Salary$45,500 – $84,500 CAD annually
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Job Details
- Languages
- Fluency in both French and English is required.
- Experience
- 3–5 years
- Required Skills
- Microsoft Excel
Requirements
- 3–5 years of relevant experience in lending operations, banking, mortgage administration, financial services, or a related field.
- Post-secondary degree in a relevant discipline or an equivalent combination of education and professional experience.
- Fluency in both French and English.
- Knowledge of mortgage advances, tax processes, lending products, and operational procedures.
- Experience with quality control processes, transaction verification, internal audits, or similar operational review activities.
- Experience preparing productivity, quality, and performance reports.
- Strong understanding of regulatory requirements, risk management practices, and operational controls.
- Proficiency with business systems and technology tools, including Microsoft Word, Excel, and PowerPoint.
- Strong analytical and problem-solving skills.
- Strong organizational skills with the ability to manage multiple priorities.
Responsibilities
- Deliver day-to-day support for mortgage lending operations, including loan administration, servicing activities, payment processing, transaction requests, and stakeholder inquiries.
- Oversee tax-related activities and mortgage advance processes while ensuring accuracy and adherence to established policies and procedures.
- Review, verify, and reconcile documentation and loan information to ensure completeness, accuracy, and compliance.
- Perform quality control activities, transaction verification, internal audits, and calibration reviews using relevant tools and processes.
- Monitor operational performance, productivity, and quality metrics while preparing monthly reports and identifying improvement opportunities.
- Support the implementation of process improvements, new systems, and operational changes.
- Provide guidance and support to team members, acting as a resource for problem-solving and operational questions.
- Collaborate with internal teams and external stakeholders to resolve issues and achieve service level objectives.
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