Patient Service Representative
New
N
NADGDental Services
United StatesFull-TimeMiddle
Salary16 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- 2+ years
- Required Skills
- Microsoft OfficeProblem SolvingCustomer serviceMultitaskingData entry
Requirements
- 2+ years of experience providing superior customer service.
- Strong computer skills with a minimum of 45+ WPM.
- Ability to multitask using different software and programs while maintaining a conversation.
- Proficiency with Microsoft Office products (Word, Excel, Outlook).
- Must have reliable high-speed internet.
- Must have a private workspace from home.
- Ability to manage sensitive and critical information.
- Consistent availability during all scheduled workdays and hours.
Responsibilities
- Receive a high volume of calls daily.
- Present offers to patients and overcome objections to schedule appointments.
- Schedule a high volume of appointments.
- Utilize product knowledge to showcase practice solutions.
- Maintain tracking records using company databases and software.
- Resolve patient concerns and issues with ownership.
- Collaborate with practice teams to provide timely solutions.
- Manage sensitive information in compliance with company policies and regulations.
- Collect and update patient information.
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