Technical Services Sr. Specialist
New
J
JobgetherDairy Agriculture
USFull-TimeSenior
Salary95,000 - 120,000 USD per year
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Job Details
- Languages
- English, Spanish
- Experience
- 3–5 years
- Required Skills
- Data AnalysisMicrosoft Office
Requirements
- Bachelor’s degree in Veterinary Medicine, Dairy Science, Animal Science, Agriculture, or a related discipline.
- 3–5 years of applied technical experience in dairy production.
- Experience training, coaching, and developing farm personnel or technical teams.
- Experience analyzing customer performance data and validating the impact of products or solutions.
- Fluency in English and Spanish, with the ability to communicate effectively in written and spoken formats.
- Strong ability to create technical reports, presentations, and educational materials.
- Strong analytical capabilities and familiarity with dairy management software such as DC 305, BoviSync, PC Dart, or similar platforms.
- Proficiency with Microsoft Office tools including Word, Excel, PowerPoint, and Outlook.
- Ability to travel approximately 50% within North America and support customer needs across assigned regions.
Responsibilities
- Plan and execute technical service strategies in collaboration with account leaders, technical teams, genetic specialists, and commercial stakeholders.
- Manage customer visit planning, activity calendars, and technical support initiatives for assigned strategic accounts.
- Identify opportunities to improve customer profitability and operational performance through technical recommendations and solutions.
- Deliver hands-on training, coaching, and educational sessions for farm employees and internal teams on dairy management practices.
- Monitor the effectiveness of implemented solutions and training programs, tracking progress and measurable business impact.
- Prepare and present visit reports, performance reviews, and product validation insights for customers and internal stakeholders.
- Address technical questions from customers, prospects, and internal teams by providing accurate and actionable guidance.
- Collect and analyze field performance data to support product validation and demonstrate customer value.
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