Central Operations Specialist

New
B
RemoteFull-TimeEntry
Salary$19.21 - $26.90
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Job Details

Experience
0 to 2 years
Required Skills
Microsoft Office

Requirements

  • High School Diploma or equivalent (an equivalent combination of education and experience may be considered).
  • 0 to 2 years of clerical, bank, and/or client service experience with retail banking or operations exposure.
  • Proficient in advanced aspects of Microsoft Office.
  • Ability to quickly learn and adapt to new technologies.
  • Strong analytical and problem-solving skills.
  • Proven organizational skills and attention to detail.
  • Ability to manage multiple projects simultaneously under deadlines.
  • Effective written and verbal communication skills.
  • Ability to work independently with little direct supervision.
  • Knowledge of federal and state laws and regulations regarding deposit accounts and bank operations.

Responsibilities

  • Provide support for retail operational areas including SilverLake, Streamline, Vertex, Store Forward, OnBase, and New Account Setup.
  • Administer function-specific systems and user access for related applications.
  • Assist in Disaster Recovery and Business Continuity testing and tactical response.
  • Analyze user feedback and trends to recommend process improvements and prevent repeated issues.
  • Assist in the annual JHA SilverLake release, including defect review, testing, and training documentation.
  • Manage updates to BannerNet to assist in problem resolution.
  • Ensure compliance with organizational policies, security requirements, and banking regulations.
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$19.21 - $26.90
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