Technical Account Manager
New
W
WizCloud Security
Remote - USAFull-TimeSenior
Salary$100,000 — $120,000 USD base salary
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Job Details
- Experience
- 5-8+ years
- Required Skills
- AWSDockerGCPKubernetesAzureCI/CDCRM
Requirements
- 5-8+ years of experience in technical customer-facing roles like TAM, Professional Services, or Solutions Engineering.
- B.S. in Computer Science, Engineering, or equivalent experience.
- Strong understanding of at least one CSP (AWS, GCP, Azure, or OCI) with preference for certifications.
- Familiarity with cloud-security best practices, CNAPP, and threat models.
- Knowledge of container technologies such as Docker and Kubernetes.
- Experience with DevOps technologies including CI/CD, IaC, and version control.
- Proficiency with Linux and Windows operating systems and runtime sensing.
- Proven track record managing a book of business with 5-10+ customers.
- Excellent communication skills for engaging with stakeholders from C-level to practitioner.
- Ability to use data and systems like CRM and log analysis tools to monitor customer health.
Responsibilities
- Serve as a trusted technical advisor throughout the customer journey from deployment to renewal.
- Monitor cloud security threats and stay updated on Wiz platform features.
- Develop and execute success plans with measurable goals aligned with customer security objectives.
- Project manage adoption and operationalization goals across stakeholder teams.
- Capture and advocate for customer feature requests with internal Product and Engineering teams.
- Manage a book of up to 15 customers to drive adoption, expansion, and renewals.
- Mentor associate TAMs and contribute to documentation and process improvements.
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