Technical Support Engineer

New
P
PlaysonIGaming
Location BrazilFull-TimeMiddle
SalaryCompetitive salary in EUR, subject to annual performance reviews.
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Job Details

Languages
Upper-Intermediate English
Required Skills
ElasticSearchGitGrafanaRESTful APIsJSON

Requirements

  • At least Upper-Intermediate English (written and spoken).
  • Familiarity with monitoring tools such as Elastic, Dynatrace, or Grafana.
  • Working knowledge of XML and JSON.
  • Basic experience with Git and version control workflows.
  • Understanding of API protocols (e.g., REST).
  • Awareness of the software development lifecycle (SDLC).
  • Strong problem-solving and troubleshooting skills.
  • Proactive, client-focused attitude and strong work ethic.
  • Eagerness to learn quickly and grow technically.

Responsibilities

  • Understand and analyze technical issues to provide appropriate solutions.
  • Conduct integration protocol testing.
  • Provide second-level customer support to partners.
  • Deliver high-quality customer service while working 5 shifts per week.
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Competitive salary in EUR, subject to annual performance reviews.
Apply Now