Manager, Client Analytics

New
C
Cohere HealthHealthTech, PaaS
Fully remote opportunity with about 5% travelFull-TimeManager
Salary$115,000 to $130,000 annually
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Job Details

Experience
8+ years in a data-centric, client-facing role
Required Skills
SQLMicrosoft Power BITableauMicrosoft ExcelPowerPointData analytics

Requirements

  • 8+ years in a data-centric, client-facing role.
  • Bachelor's degree required.
  • SQL proficiency for complex healthcare datasets.
  • Skilled with Tableau or Power BI.
  • Proficient in Excel and PowerPoint.
  • Strong leadership, client management, and communication skills.
  • Ability to juggle multiple priorities independently in ambiguous, fast-paced settings.
  • Understanding of healthcare systems, terminology, and regulations.
  • Management Consulting or HealthTech experience preferred.
  • MBA/MPH or equivalent preferred.

Responsibilities

  • Manage and mentor a team of direct reports, enabling execution, prioritization, and professional development.
  • Consult Platform-as-a-Service (PaaS) clients on designing an optimal decision automation program and develop strategic roadmaps.
  • Enhance the scale and efficacy of the Client Facing Analyst team through process optimization, streamlined analytics framework, and AI tooling.
  • Partner with Product, Development, Design, and Engineering teams in scoping new and enhanced product features to meet client automation needs.
  • Translate complex client requirements into a detailed technical blueprints for development teams to leverage when implementing new clients.
  • Analyze authorization and claims data, leverage data visualization softwares to build and maintain analytical reports that inform internal and external stakeholders on platform performance.
  • Ensure client’s KPIs are met and ensure end-to-end automation success for the portfolio of clients through each stage of customer lifecycle.
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$115,000 to $130,000 annually
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