Call for Release - CDS Remote Customer Service Representative
New
C
CopartVehicle Auction
United StatesFull-TimeMiddle
Salary16.04 - 24 USD per hour
Apply NowOpens the employer's application page
Job Details
- Experience
- Minimum of one year office support experience in a customer service role.
- Required Skills
- Microsoft Office SuiteProblem SolvingCustomer serviceData entry
Requirements
- Minimum of one year office support experience in a customer service role.
- High school diploma or GED.
- Strong communication skills for phone and written interactions.
- Typing speed of 45 WPM.
- Familiarity with basic 10-key.
- Proficiency in Microsoft Office Suite (Word, Excel, Outlook).
- Strong attention to detail and problem-solving skills.
- Ability to multitask.
- Professional virtual appearance with a quiet, distraction-free workspace.
- Ability to work occasional overtime.
Responsibilities
- Reach out to body shops to confirm vehicle pick-up details and obtain vehicle release authorization.
- Talk to vehicle owners to get necessary releases, arrange for transport, and help with personal item removal.
- Use the “DeCode This” tool to search VINs and gather the necessary vehicle information.
- Keep accurate notes in the system about each vehicle and all interactions.
- Meet daily performance goals, including making 100+ calls a day and processing 60+ live lots daily.
- Participate in weekly team meetings via Teams.
- Follow all Copart policies and guidelines to ensure quality and consistency.
- Help out with other tasks or assist teammates as needed.
View Full Description & ApplyYou'll be redirected to the employer's site
