Customer Success Team Member
T
TelarusTechnology Distribution
Can be worked from anywhere in the U.S.Full-TimeMiddle
Salary55,000 - 75,000 USD per year
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Job Details
- Required Skills
- Customer SuccessAccount ManagementClient relationship managementCustomer support
Requirements
- Passionate about delivering exceptional customer experiences.
- Strong relationship-building and consultative skills.
- Highly organized and detail-oriented.
- Proven ability to solve problems in a fast-paced environment.
- Ability to work collaboratively across internal teams and with suppliers.
Responsibilities
- Deliver operational and customer support to ensure exceptional experiences.
- Resolve service issues and support order implementations.
- Coordinate escalations and maintain accurate customer data.
- Assist with reporting and internal team collaboration.
- Manage assigned customer portfolios to drive retention and growth.
- Provide proactive account management and strategic recommendations.
- Partner with advisors and customers to maximize technology investment value.
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