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Senior ServiceNow Developer

Senior ServiceNow Developer

New
Z
ZillowReal Estate Technology
U.S. employees may live in any of the 50 United States, with limited exceptions.Full-TimeSenior
Salary$160,900.00 - $257,100.00 annually (in California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC); $152,900.00 - $244,300.00 annually (in Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia)
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Job Details

Required Skills
AgileJavascriptRESTful APIsDevOpsServiceNow

Requirements

  • Bachelor’s degree in Computer Science, Information Technology, or equivalent practical experience.
  • Significant hands-on experience as a ServiceNow Developer in a senior or lead individual contributor capacity.
  • Strong knowledge of ServiceNow platform architecture, administration, and core capabilities.
  • Experience across ServiceNow modules such as ITSM, HRSD, Integration Hub, and Virtual or AI Agents.
  • Deep technical expertise in JavaScript, Glide API, Script Includes, Business Rules, UI Policies, UI Actions, ACLs, and Flow Designer.
  • Experience building scoped applications and automating testing with ATF.
  • Expertise in designing complex integrations using REST and SOAP APIs.
  • Solid understanding of ITIL processes.
  • Experience working in Agile or Scrum environments.
  • Proficiency with Performance Analytics and Reporting tools.
  • Strong communication and problem-solving skills with the ability to work independently and mentor others.

Responsibilities

  • Lead the design, development, and delivery of scalable ServiceNow solutions that improve employee productivity and support Zillow’s internal business operations.
  • Serve as a senior technical expert for the ServiceNow platform by setting engineering standards, reviewing code, and mentoring teammates.
  • Design and support integrations between ServiceNow and other enterprise systems using REST and SOAP APIs.
  • Partner with product managers, business analysts, and stakeholders to translate business needs into technical solutions and guide tradeoff decisions.
  • Improve engineering practices through automation, testing, DevOps principles, and CI/CD approaches within the ServiceNow ecosystem.
  • Monitor platform performance and use analytics and reporting to identify trends, improve efficiency, and support system reliability.
  • Contribute to Agile planning, estimation, and delivery to help the team ship high-quality features on time.
  • Drive operational excellence by identifying root causes, reducing technical debt, and recommending scalable improvements across the platform.
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$160,900.00 - $257,100.00 annually (in California, Connecticut, Maryland, Massachusetts, New Jersey, New York, Washington state, and Washington DC); $152,900.00 - $244,300.00 annually (in Colorado, Hawaii, Illinois, Maine, Minnesota, Nevada, Ohio, Rhode Island, Vermont, and Virginia)
Apply Now