IT Specialist
New
J
JobgetherInformation Technology
CanadaFull-TimeMiddle
Salary not disclosed
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Job Details
- Languages
- Fluency in both English and French
- Experience
- 1–3 years of professional experience in Information Technology
- Required Skills
- Microsoft Office
Requirements
- 1–3 years of professional experience in Information Technology.
- At least 2 years of experience supporting Microsoft Windows desktop environments in production.
- College diploma or equivalent in Information Technology or related discipline.
- Strong knowledge of Microsoft Windows, Microsoft 365, and Microsoft Office applications.
- Proficiency with PC imaging methodologies.
- Familiarity with antivirus software, malware removal, and endpoint support best practices.
- Basic understanding of networking concepts including TCP/IP, DNS, DHCP, and VPNs.
- Strong analytical and troubleshooting skills.
- Fluency in both English and French.
- Ability to manage multiple priorities independently.
Responsibilities
- Provide first-line and remote IT support for employees across North American locations, resolving hardware, software, network, and VPN-related issues.
- Configure, image, deploy, and maintain desktop and laptop systems ensuring compliance with established procedures.
- Administer user accounts across business applications and maintain accurate records of IT assets and software licenses.
- Support the maintenance of company and client websites while assisting with the management of hardware and peripherals.
- Develop and maintain end-user documentation, technical guides, and knowledge base resources.
- Troubleshoot technical issues proactively and contribute to the enhancement of IT services.
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