Virtual Assistant - Scheduler
New
M
Mira StaffingInside Sales
United States, Night Shift (Philippine Time)Full-TimeEntry
Salary not disclosed
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Job Details
- Required Skills
- Customer serviceLead GenerationCRM
Requirements
- Excellent communication skills with the ability to clearly and persuasively convey information.
- Strong sales ability and confidence in making sales pitches.
- Customer service skills including active listening and problem-solving.
- Organizational skills for managing and updating customer data efficiently.
- Resilience to handle rejections and maintain motivation.
- Basic computer proficiency including use of call center software and CRM systems.
- Ability to work in a target-driven environment.
- Computer with minimum Intel i5 processor, 8GB RAM, and Windows 10 or higher.
- Two monitors for desktops or an external monitor for laptops.
- Stable wired internet connection with at least 100 Mbps speed.
- Secondary internet source and power backup capable of supporting an 8-hour workload.
- Dedicated, quiet workspace and a noise-canceling headset.
Responsibilities
- Receive inbound and make outbound calls to prospective or existing customers to promote products or services.
- Deliver scripted sales pitches to persuade potential customers to purchase or sign up for services.
- Explain the features and benefits of the products or services being offered.
- Handle customer inquiries and provide detailed information on the company's offerings.
- Obtain and record customer information, including contact details and purchasing preferences.
- Meet or exceed sales and call quotas set by the company.
- Update and maintain customer databases and records.
- Follow up with interested customers to secure sales or schedule appointments for the sales team.
- Handle rejection professionally and maintain a positive attitude.
- Participate in training programs to improve product knowledge and sales techniques.
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