Virtual Assistant - Scheduler

New
M
Mira StaffingInside Sales
United States, Night Shift (Philippine Time)Full-TimeEntry
Salary not disclosed
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Job Details

Required Skills
Customer serviceLead GenerationCRM

Requirements

  • Excellent communication skills with the ability to clearly and persuasively convey information.
  • Strong sales ability and confidence in making sales pitches.
  • Customer service skills including active listening and problem-solving.
  • Organizational skills for managing and updating customer data efficiently.
  • Resilience to handle rejections and maintain motivation.
  • Basic computer proficiency including use of call center software and CRM systems.
  • Ability to work in a target-driven environment.
  • Computer with minimum Intel i5 processor, 8GB RAM, and Windows 10 or higher.
  • Two monitors for desktops or an external monitor for laptops.
  • Stable wired internet connection with at least 100 Mbps speed.
  • Secondary internet source and power backup capable of supporting an 8-hour workload.
  • Dedicated, quiet workspace and a noise-canceling headset.

Responsibilities

  • Receive inbound and make outbound calls to prospective or existing customers to promote products or services.
  • Deliver scripted sales pitches to persuade potential customers to purchase or sign up for services.
  • Explain the features and benefits of the products or services being offered.
  • Handle customer inquiries and provide detailed information on the company's offerings.
  • Obtain and record customer information, including contact details and purchasing preferences.
  • Meet or exceed sales and call quotas set by the company.
  • Update and maintain customer databases and records.
  • Follow up with interested customers to secure sales or schedule appointments for the sales team.
  • Handle rejection professionally and maintain a positive attitude.
  • Participate in training programs to improve product knowledge and sales techniques.
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