Senior Principal Field Architect - AI Agents
T
TwilioCloud Communications AI
Remote - USFull-TimePrincipal
Salary$284,320 - $355,400 (CO, HI, IL, MD, MA, MN, NJ, VT, DC); $292,080 - $365,100 (NY, NJ, WA, CA outside SF Bay Area); $324,480 - $405,600 (SF Bay Area, CA)
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Job Details
- Experience
- 10+ years of engineering experience coupled with 8+ years in enterprise technology strategy technical product management, cloud engineering, or executive consulting roles.
- Required Skills
- AWSGCPMachine LearningProduct ManagementAzure
Requirements
- 10+ years of engineering experience.
- 8+ years in enterprise technology strategy, technical product management, cloud engineering, or executive consulting roles.
- Deep architectural understanding of major cloud hyperscalers (AWS, Azure, GCP).
- Hands-on familiarity with conversational AI, chatbots, cognitive services, and machine learning architectures.
- Strong technical background to discuss complex system architectures and integrate AI technologies.
- Ability to develop and execute long-term solution architectures and roadmaps at an enterprise scale.
- Exceptional communication skills to articulate complex concepts to both developers and executives.
- Proven ability to advocate for customer-centric engineering practices.
- Comfort operating in fast-paced, evolving environments with ambiguity.
- Advanced degree or Bachelor's degree from an accredited university or equivalent experience.
Responsibilities
- Engineer seamless integrations between Twilio Agent Connect (TAC), the Twilio Conversations suite, and hyperscaler AI platforms.
- Demonstrate a deep, practical understanding of modern software development, specifically how developers use AI coding tools to build conversational AI.
- Act as a technical liaison and partnership builder with leading AI tool and cloud companies to accelerate customer time-to-market.
- Present Twilio's technical roadmap and vision to customers and consolidate insights to help shape R&D priorities.
- Support and provide direction to Sales and Specialist teams on positioning, use cases, and technical roadmaps.
- Partner with the Specialist team to capture technical and business requirements with key enterprise accounts.
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