Customer Success Manager (Enterprise)
New
T
talentplutoAI / Sales Software
United StatesFull-TimeMiddle
Salary$110K-$130K base, $120K-$145K OTE, plus equity
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Job Details
- Experience
- 2-5 years
- Required Skills
- Customer Success
Requirements
- 2-5 years of customer success experience at a high-growth, well-respected startup
- Enterprise customer success experience, specifically from a startup environment
- Track record as one of the earliest customer success hires at a previous company
- Likeable, personable, and easy to work with
Responsibilities
- Own enterprise customer success as the first post-sales hire
- Set the standard and build the foundation for the customer success function
- Drive retention, adoption, and strong outcomes for enterprise customers
- Operate as an individual contributor with a team built around you over time
- Help define processes and best practices from the ground up
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