Claims Manager
New
C
CounterpartInsurtech
United StatesFull-TimeManager
Salary$120,000 to $160,000
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Job Details
- Experience
- At least 5 years of professional experience, with at least 2 years of experience litigating or managing claims
- Required Skills
- Microsoft Office
Requirements
- At least 5 years of professional experience.
- At least 2 years of experience litigating or managing claims in Employment Practices Liability, Miscellaneous Professional Liability, Directors and Officers Liability, or Errors and Omissions Liability.
- Bachelor’s degree required; law degree (J.D.) and professional designations (RPLU, AIC, etc.) highly preferred.
- Must possess all required state claim adjuster licenses, or be able to obtain them within 90 days of hire.
- Proven ability to work both independently on complex matters and collaboratively as a team player.
- High level of personal initiative and leadership skills.
- Exceptional time management, problem solving and organizational skills.
- Comfort and skill operating in a paperless claims environment.
- Proficiency in Microsoft Office (Word, Excel) and familiarity with Google Docs Editors suite.
- Ability to succeed in a full remote workplace environment, and travel as necessary (approximately 10-15%).
Responsibilities
- Complete accurate and timely investigations into the coverage, liability, and damages for each claim assigned to you.
- Actively manage each claim assigned to you in a way that produces the most timely and cost-effective resolution.
- Build and maintain positive and productive working relationships with internal and external customers, including policyholders, brokers, carrier partners, and Risk Engineers.
- Direct and monitor assignments to experts and outside counsel, and hold those vendors accountable for meeting or exceeding our service standards.
- Support our data collection efforts and models by effectively using the Counterpart claim system to fully and accurately capture critical details about each claim assigned to you.
- Identify and escalate insights into emerging claims trends across industries, geographies, and key business segments.
- Offer user-level feedback and insights to support the continuous improvement of our claim handling processes, guidelines, and systems.
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