Freelance eCommerce CRO & UX/UI Designer
New
R
RestaurantSupply.comECommerce
Open to candidates based in the United States, sufficient availability during U.S. business hoursContractSenior
Salary not disclosed
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Job Details
- Experience
- 5+ years
- Required Skills
- Data AnalysisFigmaShopifyGoogle AnalyticsProduct designA/B testing
Requirements
- 5+ years of professional UX/UI or Product Design experience, with significant experience designing for high-traffic eCommerce websites.
- Demonstrated success designing UX/UI improvements that produced measurable increases in conversion rate, revenue, revenue per visitor, average order value, or other commercial KPIs.
- A strong portfolio featuring eCommerce work that clearly demonstrates your personal contribution, design process, experimentation approach, and measurable business outcomes.
- Advanced proficiency with Figma or comparable web-based design and prototyping tools.
- Hands-on experience with conversion rate optimization (CRO), A/B testing, experimentation, and usability optimization.
- Experience using behavioral and analytics tools such as Google Analytics/GA4, Microsoft Clarity, Hotjar, Optimizely, VWO, or similar platforms.
- Strong understanding of eCommerce customer journeys, including product discovery, navigation, search, product detail pages, cart, checkout, and conversion funnels.
- Experience working closely with developers to ensure designs are technically feasible and accurately implemented.
- Experience optimizing large-scale or high-revenue eCommerce platforms.
- Experience with B2B eCommerce or complex product catalogs.
- Experience working with eCommerce platforms such as Shopify.
Responsibilities
- Analyze customer behavior, website analytics, session recordings, and performance data to proactively identify conversion barriers and revenue opportunities.
- Develop UX hypotheses and recommend improvements designed to increase conversion rate, revenue per visitor, average order value, and other key eCommerce KPIs.
- Design high-quality, conversion-focused user experiences and interfaces in Figma that are clearly structured, documented, and ready for developer implementation.
- Optimize critical eCommerce experiences, including navigation, search, category and product pages, cart, checkout, calls to action, product discovery, and other key customer journeys.
- Partner closely with developers and the A/B testing team to turn UX hypotheses into measurable experiments.
- Design variations for A/B and multivariate testing and iterate based on quantitative results and customer behavior.
- Evaluate experiment results and translate findings into actionable recommendations for future optimization.
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