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Wider CircleHealthcare
Texas, United States. Florida, United States. Georgia, United States. Arizona, United States. Tennessee, United States. Pennsylvania, United StatesFull-TimeEntry
Salary$17–$19/hour
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Job Details

Languages
Fluency in English and Spanish (or another language) is strongly preferred.
Required Skills
Data entryHIPAA

Requirements

  • High school diploma or equivalent.
  • Comfortable using web and app-based systems.
  • Ability to work independently and manage tasks with limited supervision.
  • Capable of maintaining accurate documentation in real-time while talking on the phone.
  • Ability to maintain a reliable internet connection and a quiet, private space.
  • Commitment to complete a full training program including a final assessment.
  • Pass a drug test and background check.
  • Experience in healthcare, social services, or community outreach is helpful but not required.

Responsibilities

  • Run health screenings and intake appointments via phone using a standard set of questions.
  • Build quick rapport to help patients feel comfortable sharing information during 15-20 minute calls.
  • Book intake appointments directly in Healthie and follow up to confirm, maintaining high show rates.
  • Connect patients to healthcare or community resources based on identified needs.
  • Enter patient information into records systems in real-time while ensuring HIPAA compliance and obtaining formal consent.
  • Manage daily schedule and consistently meet performance goals, including a 60% show rate for intakes.
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$17–$19/hour
Apply Now