Technical Content Program Manager
New
B
Blueprint Technologies, LLCTechnology Solutions
RemoteFull-TimeMiddle
Salary33.65 - 38 USD per hour
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Job Details
- Experience
- 2–4 years
- Required Skills
- Project ManagementContent creationEditingStakeholder managementChange Management
Requirements
- 2–4 years of experience in content creation, technical writing, content writing, change communications, or a related field.
- Demonstrated ability to create clear, concise, and audience-appropriate written content.
- Strong editing and proofreading skills with exceptional attention to detail.
- Experience translating technical or complex information into accessible, actionable guidance.
- Ability to manage multiple small projects, communications, or deliverables simultaneously.
- Strong relationship-management skills and the ability to work effectively with cross-functional partners.
- Ability to gather information, clarify requirements, and drive tasks to completion through stakeholder collaboration.
- Strong written and verbal communication skills.
- Strong organizational, prioritization, and time-management skills.
- Ability to work independently in a remote environment while maintaining consistent communication with the broader team.
- Ability to incorporate feedback accurately and meet changing deadlines in a fast-moving environment.
Responsibilities
- Develop clear, concise, and actionable customer communications for new product features, updates, and service changes.
- Manage change communications through an enterprise product-notification platform.
- Partner with engineering and marketing program managers to gather requirements, clarify technical information, and confirm communication timelines.
- Translate complex technical concepts and product changes into accessible, customer-friendly content.
- Create new communications and update existing content as product details, release schedules, or customer impacts evolve.
- Tailor communications to relevant customer audiences based on the nature and impact of each change.
- Manage multiple small content projects concurrently, often with different stakeholders, priorities, and deadlines.
- Coordinate reviews, incorporate stakeholder feedback, and drive content through approval and publication.
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