German Logistics & Delivery Advisor

M
Mercier ConsultancyLogistics and e-commerce
BulgariaFull-Time
Salary not disclosed
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Job Details

Languages
German, English
Required Skills
Problem SolvingCustomer service

Requirements

  • Fluency in German (spoken and written).
  • Good command of English (minimum B2 level).
  • Excellent communication and customer service skills.
  • Strong problem-solving abilities and attention to detail.
  • Comfortable working with computers and multiple software applications.
  • Ability to work efficiently in a fast-paced environment.
  • Willingness to relocate to Bulgaria if currently living abroad.

Responsibilities

  • Assist customers with delivery inquiries and shipment tracking.
  • Provide accurate order updates to customers.
  • Develop and implement logistics-related solutions.
  • Resolve delivery issues and challenges.
  • Collaborate with logistics partners to ensure a seamless experience.
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