Business Analyst - Solutions Engineering

New
IndiaFull-TimeMiddle
Salary not disclosed
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Job Details

Experience
2–5 years
Required Skills
Business AnalysisCloud ComputingStakeholder managementSaaS

Requirements

  • Bachelor’s degree in Engineering, Computer Science, Information Technology, or a related field.
  • 2–5 years of experience in business analysis, solution engineering, presales, digital transformation, or enterprise technology.
  • Experience working with SaaS platforms, cloud-based solutions, or digital workflow technologies.
  • Background in customer discovery, solution design, product demonstrations, or proof-of-concept activities.
  • Strong business analysis, problem-solving, and process-mapping skills.
  • Ability to understand complex business challenges and translate them into practical technology solutions.
  • Excellent communication, presentation, and stakeholder-management skills.
  • Confidence engaging with senior stakeholders and collaborating across multiple teams.
  • Strong organizational skills with the ability to manage multiple priorities in a dynamic environment.

Responsibilities

  • Conduct business process discovery sessions to understand customer goals, operational challenges, and expected business outcomes.
  • Analyze existing workflows and identify opportunities for optimization, automation, and digital transformation.
  • Translate customer requirements and business problems into clear solution specifications and scalable product recommendations.
  • Develop solution concepts, process flows, storyboards, and value propositions that communicate business impact.
  • Support customer workshops, product demonstrations, and proof-of-concept initiatives.
  • Collaborate with Sales, Product, Engineering, and Customer Delivery teams to ensure solutions align with customer needs.
  • Contribute to improving solution methodologies, documentation, and best practices across the organization.
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