Project Coordinator - ServiceNow
New
Gurugram, Haryana, Ability to work across time zonesFull-TimeEntry
Salary not disclosed
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Job Details
- Languages
- English
- Experience
- 2 -5 years
- Required Skills
- AgileSalesforceProject CoordinationDevOpsReportingServiceNow
Requirements
- 2 -5 years of experience in project coordination, PMO, or administrative support role.
- Strong organizational skills with an ability to manage multiple tasks and priorities effectively.
- Understanding of project management tools (e.g., Smartsheet, ServiceNow, MS Project or similar).
- Experience in generating reports, to track progress and performance.
- Excellent written and verbal communication skills with emphasis on the English language.
- Ability to collaborate with global teams and work across time zones effectively.
- Strong attention to detail with a focus on accuracy in reporting and documentation.
- Experience with ServiceNow, Observability Solutions, IT Service Management (ITSM), Agile, or DevOps methodologies is a plus.
Responsibilities
- Support PMO Team Members by maintaining project documentation, tracking progress, and ensuring seamless execution of operational tasks for all engagements assigned.
- Assist in the Creation and distribution of project status reports, burndown charts, and other relevant project metrics to internal stakeholders and customers.
- Assist in the Coordination and facilitation of internal project meetings, document key discussions, and track action items.
- Manage and maintain project information within AHEAD’s project management tools and systems including but not limited to – ServiceNow SPM, Salesforce PSA.
- Assist with planning and coordination of billable and non-billable projects, ensuring timelines and deliverables are met.
- Support documentation and communication processes with internal teams and clients when required.
- Work closely with global teams to streamline project administration and process improvements.
- Contribute to internal resource management efforts, ensuring the effective allocation of team members across projects.
- Assist in project closure activities, including documentation handover and lessons learned reporting.
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