Care Plan Specialist

New
P
PearlHealthcare
Central Luzon, Philippines. Central Visayas, Philippines. Eastern Visayas, Philippines. Western Visayas, Philippines. Davao Region, Philippines. Mimaropa, Philippines, PST (Pacific Standard Time) | 9:00 AM – 6:00 PMFull-TimeMiddle
Salary1,200 - 1,400 USD per month
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Job Details

Languages
C1+ English (CEFR)
Experience
2–3 years
Required Skills
Google WorkspaceSlack

Requirements

  • 2–3 years of experience in patient navigation, healthcare coordination, or medical records management.
  • Working knowledge of medical terminology, diagnoses, and treatment plan documentation.
  • Medical transcription experience accurately documenting physician explanations and treatment plans.
  • Experience building and maintaining personalized patient care plans and medical records in line with compliance regulations.
  • Experience handling insurance documentation, prior authorizations, and billing/claims inquiries.
  • Proficiency with Google Workspace (Docs, Sheets, Drive), Slack, and Zoom.
  • C1+ English (CEFR) for direct patient communication and coordination with US teams.

Responsibilities

  • Conduct patient intake and guide patients through their treatment journey.
  • Transcribe physician explanations, diagnoses, and treatment plans accurately.
  • Build and maintain personalized patient care plans and medical records.
  • Perform post-appointment patient follow-ups.
  • Coordinate insurance documentation, prior authorizations, and billing/claims inquiries.
  • Ensure accurate, compliant, and up-to-date documentation.
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1,200 - 1,400 USD per month
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