Operator Success Manager
New
J
JetInsightAviation Software
Remote (United States continental 48)Full-TimeMiddle
Salary not disclosed
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Job Details
- Experience
- 2+ years
- Required Skills
- Data AnalysisProblem SolvingAccount ManagementRelationship management
Requirements
- 2+ years of proven success as a CSM or Account Manager ideally in a technology company
- An attitude that gets things done
- A desire to learn and immerse yourself in a new industry to truly understand the customer
- Track record of effective onboarding and long-term relationship management
- Strong problem solving abilities to quickly understand customer's core issues and find creative solutions
- Possess phenomenal communication and presentation skills
- An interest in aviation and/or the travel industry is a plus!
Responsibilities
- Onboarding and training charter operators
- Driving adoption and usage of JetInsight's product and managing customer relationships
- Creating business success goals for operators, and proactively tracking metrics and engagement to ensure operators achieve value
- Identify opportunities to drive usage and adoption while working with cross functional teams
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