Staff Engineer, ERP Dynamics Functional (Finance)
New
IndiaFull-TimeStaff
Salary not disclosed
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Job Details
- Experience
- 6+ years
- Required Skills
- JiraServiceNowAzure DevOps
Requirements
- Bachelor's or Master's degree in Computer Science, Information Technology, or a related field.
- 6+ years of professional experience with Microsoft Dynamics 365 Finance & Operations (D365 F&O) or Dynamics AX 2012.
- Strong functional expertise across at least 2–3 Finance modules, including General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budgeting, Cost Accounting, Asset Leasing, Asset Management, or Project Accounting.
- Proven experience delivering end-to-end D365 Finance implementations as well as Application Management Services (AMS) or production support engagements.
- Solid understanding of core finance business processes, including Record-to-Report (R2R), Procure-to-Pay (P2P), Order-to-Cash (O2C), and Plan-to-Produce.
- Experience working within ITIL-based support environments and SLA-driven service delivery models.
- Proficiency in preparing Functional Design Documents (FDDs), solution documentation, process documentation, and Root Cause Analysis (RCA) reports.
- Hands-on experience with ITSM and project management tools such as ServiceNow, Jira, or Azure DevOps.
- Excellent analytical, problem-solving, stakeholder management, communication, and client-facing skills.
- Ability to manage multiple priorities across implementation projects and production support activities.
- Microsoft Certified: Dynamics 365 Finance Functional Consultant Associate (MB-310) certification is preferred.
Responsibilities
- Lead end-to-end Microsoft Dynamics 365 Finance implementation projects, including discovery, solution design, configuration, deployment, go-live, and hyper-care support.
- Conduct business process workshops, fit-gap analyses, and solution design sessions to gather requirements and recommend effective ERP solutions.
- Configure and support Finance modules such as General Ledger, Accounts Payable, Accounts Receivable, Fixed Assets, Budgeting, Cost Accounting, Asset Leasing, Asset Management, and Project Accounting.
- Prepare functional design documents, business process maps, user guides, training materials, test scripts, and other project documentation.
- Collaborate with technical consultants to translate business requirements into scalable technical solutions and support user acceptance testing, deployments, and end-user training.
- Provide L2/L3 production support by troubleshooting complex issues, performing root cause analysis, recommending permanent solutions, and driving continuous system improvements.
- Manage incidents, service requests, and change requests using ITSM tools while maintaining SLA compliance and supporting Microsoft release updates, regression testing, and knowledge management initiatives.
- Mentor junior consultants and contribute to knowledge sharing, best practices, and continuous improvement across the ERP practice.
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