Booking Agent
New
Chicago, IllinoisFull-Time
Salary$40,000 - $65,000 a year
Apply NowOpens the employer's application page
Job Details
- Required Skills
- Customer serviceWritten communicationVerbal communication
Requirements
- Must be 18 years or older
- Reliable internet connection
- Personal computer
- Strong written and verbal communication skills
- Ability to work independently and manage multiple tasks in a remote setting
- Comfortable using digital tools and booking platforms
- Detail-oriented and organized with strong follow-through
- Passion for travel and helping others explore the world
- Prior experience in travel booking or customer service is a plus
Responsibilities
- Assist clients in booking travel arrangements including flights, hotels, cruises, resorts, and vacation packages
- Provide tailored travel recommendations based on each clients needs and preferences
- Manage all booking logistics through online platforms and maintain accurate client records
- Communicate professionally via phone, email, and messaging tools to address questions, changes, or concerns
- Stay up to date on travel trends, supplier promotions, and destination options
- Deliver high-quality support before, during, and after travel to ensure a great customer experience
- Build strong client relationships that support repeat business and referrals
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